Privacy Policy

1. Introduction

Amrit Chai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website amritchai.in, make a purchase, or interact with us in any way. Please read this policy carefully. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information:

When you make a purchase, create an account, or subscribe to our newsletter, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via third-party payment gateways)

Automatically Collected Information:

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and browser type
• Device type and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and delivery
• To communicate with you about your orders, account, or inquiries
• To send marketing emails and promotional materials (with your consent)
• To improve our website, products, and customer experience
• To detect, prevent, and address fraud or technical issues
• To comply with legal obligations and resolve disputes

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our Site.

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain features of our website, such as your shopping cart or saved preferences.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and sending communications. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

We may also use third-party analytics and advertising services (such as Google Analytics and Google AdSense) that collect information about your visits to our Site. These services may use cookies, web beacons, and other tracking technologies to collect data about your online activity.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL (Secure Socket Layer) encryption for all data transmissions. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications at any time
• Request a copy of the data we hold about you
• Withdraw your consent for data processing where applicable

To exercise any of these rights, please contact us at contact@amritchai.in.

8. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: contact@amritchai.in
• Phone: +91-8810260166
• Address: Najafgarh, New Delhi, India